PAYMENT TERMS FOR TRAINING HAND LTD (www.thinkconfidence.com)
Open Courses
Payment
Payment should be received prior to the course, unless previously agreed with Training Hand Ltd
Prices
The course will be charged at the price shown on the website www.thinkconfidence.com on the date of booking. A discount will only be given if the relevant code is entered on the booking form.
Cancellation
The course fee is non refundable if cancelled within 7 days of the course date. We will, however, endeavour to change the booking to a different date or where this is not possible, issue a credit note. A 50% refund will be given if notice of cancellation is given between 7 and 14 days prior to the course date and a full refund will be given if notice of the cancellation is given more than 14 days prior to the course date.
Refunds
The course fee is non refundable once a delegate has attended part or whole of the course.
Transfer
A booking may be transferred to another delegate at any time.
Cancellation by Training Hand Ltd
Training Hand Ltd reserve the right to cancel any course up to 7 days prior to the course date. A full refund will be given if an alternative date is not suitable.
Delegate numbers
Training Hand Ltd will take a maximum of six delegates per course open course. Training Hand Ltd reserve the right to cancel a course if there are four or less delegates booked. Notice of cancellation will be given no less than seven days prior to the course date.
Tailored Courses
Payment
Payment should be received no less than 28 days after the course has been delivered.
Cancellation by client
Any course cancelled by the client within 14 days of the agreed date of delivery will be charged at 50% of the total invoice value.
Any course cancelled within 7 days of the agreed date of delivery will be charged at 100% of the total invoice value
Any course cancelled more than 14 days prior to the agreed date of delivery will not be charged
Cancellation by Training Hand Ltd
Training Hand reserve the right to cancel a course at any time.