Confidence building and assertiveness skills training courses. Help questions about open confidence courses, tailored confidence courses and one to one confidence coaching. Be more assertive

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If you can't find the answer to your question below; please call us on 01364 649155 or email info@thinkconfidence.com

Questions about our open confidence building and assertiveness courses

Where do you run your confidence and assertiveness courses?
We run our confidence and assertiveness courses in London, Birmingham, Bristol and Manchester – for more information, click here

How long are your confidence building and assertiveness training courses and what are the timings?
All our confidence building and assertiveness courses are one day courses. They start at 9.30 am and finish at 4.30pm with an hour break (1230 pm) for lunch

How often do you run confidence and assertiveness courses?
We run confidence and assertiveness courses every 4 to 6 weeks. Click here for a list of confidence and assertiveness course dates throughout the year

How much are your confidence building and assertiveness training courses?
We charge £249 per delegate. For more information on pricing click here

Does the price of your confidence and assertiveness courses include lunch?
Our course charge includes a hot buffet lunch and all refreshments throughout the day.

When and how can I pay for your confidence and assertiveness training course?
We ask that payment is received prior to the course. You can by credit card, BACS transfer or cheque.

How do I book a confidence and assertiveness course?
You can book a confidence and assertiveness course on-line, by phoning us or by completing a booking form. Click here to view or complete an online booking form.

What do you do on your confidence building and assertiveness training courses?
For a comprehensive look at our open confidence building and assertiveness course information click here or download a course outline.

Are your confidence building and assertiveness courses focused on work or personal issues?
People attend our confidence and assertiveness courses with confidence issues to resolve both at work and in their personal lives. Keeping the delegate numbers low means we can treat each person as an individual and deal with their specific issues.

Will I have to get involved in a role play on your confidence and assertiveness training courses?
We don’t use role plays as such, however, we do encourage you to speak in front of the group (max. 5 others). We won’t force you to do anything. It’s entirely up to you whether or not you want to participate.

Do I have to be filmed on your confidence and assertiveness courses?
You don’t have to be filmed but there will be an opportunity if you would like to take it. We feel it’s very helpful to see yourself so that you can get a feel for how others perceive you. Regardless of whether or not you choose to be filmed, you’ll get feedback from the other delegates on how you come across.

How many people attend your confidence building and assertiveness training courses?
There aren’t normally more than 6 delegates in total on our confidence building and assertiveness courses.

I have specific confidence issue to deal with – will there be time to address my concerns?
Yes – we keep the numbers small so that we can get to know you properly. This helps the trainer to address a specific confidence issue or difficulty you are having.

What should I wear on your confidence building and assertiveness training course?
You should dress in the way you feel most comfortable. The majority of people wear 'smartish' casual clothes

Will you send me a map and directions to the venue?
About two weeks before the date of the confidence course, we will send you joining instructions and directions to the venue.

Questions about our tailored confidence building and assertiveness courses

What are the benefits of your tailored confidence and assertiveness training courses?
Tailored confidence and assertiveness courses are ideal if you have a group of people with similar needs. If you have more than 4 delegates, sending them on a tailored course specifically designed for you is much more cost effective than paying separately for each delegate on an open course.

How many delegates can attend your tailored confidence and assertiveness courses?
We take a maximum of 10 delegates on our tailored confidence and assertiveness courses. If we are filming during the course, the maximum number we take reduces to 6 per course. There are some exceptions if we still feel we can achieve your objectives. We like to keep the numbers down so that we can give as much personal feedback as possible.

Where do you run your tailored confidence building and assertiveness training courses?
Most of our tailored confidence and assertiveness courses are run at the client’s office. If this isn’t possible, we agree a suitable venue that’s convenient for the delegates.

Do you film people during your confidence and assertiveness courses?
We do present delegates with the opportunity to be filmed on our confidence and assertiveness courses. We believe that actually seeing how you come across is a very useful part of the learning process. Filming is always optional and no one is ever put under any pressure to be filmed.

What are your charges for tailored confidence and assertiveness training courses?
We charge per day rather than per delegate. Charges for our tailored assertiveness and confidence building courses are from £850 plus vat per day. The charge includes development time. We suggest a maximum of 10 delegates on each course (unless the delegates are to be filmed).

Do you incorporate role play during your confidence and assertiveness courses?
If you have specific confidence or assertiveness issues to deal with, we can develop role plays that mirror the scenarios you want to tackle.

How long are your confidence and assertiveness courses and what are the timings?
We develop our tailored confidence and assertiveness courses to suit you. They are normally one day courses.

Do you follow up your confidence and assertiveness training courses?
We’ll talk to you about this to discuss the best approach. Follow up is an essential part of the process.

Questions about our Think Confidence personality tests

How many Think Confidence personality tests do you have?
We've developed three Think Confidence personality tests; the Communication Style questionnaire, the Conflict Style questionnaire, and the Reality Check.

Who completes the Think Confidence personality tests?
The Think Confidence Communication Style and Conflict Style questionnaires are self-perception questionnaires so you complete them on yourself. The Think Confidence Reality Check is completed anonymously by friends, colleagues and family members who you decide to nominate.

How long does it take to complete the Think Confidence Communication and Conflict Style questionnaires?
Both Think Confidence questionnaires are simple to complete and don't normally take more than about 10 minutes each.

How long does it take people to fill in the Think Confidence Reality Check questionnaire on me?
It shouldn't take each person longer than about 10 minutes. It's a very simple process which is explained clearly step by step on the website.

How do I invite people to complete the Think Confidence Reality Check on me?
Administration of the Think Confidence Reality Check questionnaire is simple and easy. It's coordinated automatically through our website. When you've decided who you would like to invite to complete the questionnaire, you'll need to list their email addresses on our administration page. You can then edit/personalise an invitation email to each person.

How many people can I invite to complete the Think Confidence Reality Check?
You can invite as many people as you like to complete the Think Confidence Reality Check. We suggest a minimum of 5 people though so that you can get some balanced feedback. This also helps to ensure anonymity.

How will I know when people have completed the Think Confidence Reality Check?
You can login to our administration page at any time to check who has completed your Think Confidence Reality Check. When all those you have nominated have completed your Reality Check, your anonymous confidential report will be created and sent to you.

How much does it cost to complete the Think Confidence questionnaires?
Both the Think Confidence Communication and Conflict Style questionnaires are FREE.

How much information do I get about myself after I've completed the Think Confidence personality testquestionnaires?
When you complete the Think Confidence Communication and Conflict Style questionnaires you will receive back your scores for the different types of style we have identified. Your high scores suggest your strongest traits and point towards the styles you favour. The results of the Reality Check will be sent to you in the form of a confidential personal report with the feedback of those you invited to complete it compiled anonymously.

How do you provide me with my results once I've completed the Think Confidence personality test questionnaires?
Your results will be sent automatically to you by email via the email address you have provided.

What will I find out about myself by completing the Think Confidence personality testquestionnaires?
By completing the Think Confidence Communication and Conflict Style questionnaires, you will discover how you naturally and instinctively communicate and deal with conflict.

Why is the information I get from filling in the Think Confidence personality test questionnaires useful?
Once you know your scores from the Think Confidence Communication and Conflict Style questionnaires and the perception other people have of you from the Reality Check, you'll be in a stronger position to deal with your weaknesses and build on your strengths. You'll feel more comfortable and in control in situations where previously you struggled. You'll know how to adapt the way you come across. Your self-confidence, self-esteem, self-belief and personal motivation will then start to build as a result.

Are the results of my Think Confidence personality tests confidential?
Yes, of course. We will send the results to you by email. It's up to you then to decide whether or not you want to share them with anyone.

Is there any further advice you can give me once I've got my results from the Think Confidence personality test questionnaires?
We recommend reading the book Brilliant Confidence, published in September 2010 and written by our principal trainer, Mike McClement. The book covers in detail how you can use and make the most of the information we send you when you complete your Think Confidence questionnaires. You might also consider attending one of our confidence building and assertiveness courses in Bristol, Birmingham, London or Manchester. There's more information to be found on the website.

Questions about the Think Confidence Reality Check

What is the Think Confidence Reality Check?

The Think Confidence Reality Check is like no other online questionnaire. It’s a simple and easy way to find out how other people see and perceive you. It’s a multiple choice questionnaire that you can invite people to complete on you anonymously.

What does the Think Confidence Reality Check cover?

When people complete the Reality Check on you, they are invited to give you anonymous feedback in the following areas; your character and general demeanour, your confidence levels, your personal style and approach to life, how you cope with conflict, your ability to deal with pressure, their first impressions of you.

How can the Think Confidence Reality Check help me?

The Reality Check is a great way to start the process of building your confidence. It tells you how others see and perceive you. Once you know this, you’ll be more aware of your strengths and weaknesses. You can then start to adapt the way you communicate and behave; this will naturally help you to feel and come across more confidently.

How does the Think Confidence Reality Check work?

It’s simple – using your personal administration tool on the www.thinkconfidence.com website, you invite people you know well (friends, colleagues and relations) to complete our Reality Check questionnaire online. You then receive their feedback anonymously. You won’t know who scored you what but you'll get a comprehensive feel for how people see and perceive you.

How many people do I have to invite?

You need to invite a minimum of 5 (and a maximum of 25) people to complete the Think Confidence Reality Check questionnaire. This ensures that the pool of participants is big enough to achieve anonymity in the feedback you receive.

How long does it take someone to complete the Reality Check on me?

It shouldn’t take more than about 5 minutes for someone to complete the questionnaire on you.

How do people send their completed questionnaire back?

Completed questionnaires come automatically back to www.thinkconfidence.com. Our administration system then pools the feedback and presents it anonymously to you in your confidential report.

How do I invite people to complete the Reality Check questionnaire?

You enter each person’s name and email address. Each person will receive an automated email from Think Confidence. This email invites each participant to complete the questionnaire. There is an opportunity for you to add a personalised comment to the invitation email if you wish.

Do you charge a fee for the Think Confidence Reality Check questionnaire?

For a limited period only the Reality Check is Free of Charge. We normally charge £9.99 for the Reality Check questionnaire regardless of how many people you invite to complete it (max. 25)

How do I pay for the Reality Check questionnaire?

You'll be invited to pay securely online by credit card. Once we've received payment you will automatically receive a user name and password to enable you to login to our memebers area. You can then start to administer your Reality Check immediately.

When do I pay for the Reality Check questionnaire?

You pay online before you start to invite your chosen participants. You can purchase the Reality Check by clicking here

When can I view my personal report?

When you send your chosen participants a link to complete the Reality Check questionnaire, you'll be asked to set a deadline date (date by which the questionnaire must be returned). To ensure complete anonymity, you will not be able to view your report until after midnight on the deadline date. Please also be aware that your report will not be available unless 5 or more participant replies have been received. If less than 5 participants have replied by the deadline date, you can not view your report.

How much time do people have to complete the Reality Check on me?

You decide how much time you want to give people. The minimum period for completion is 7 days. You will be able to enter your chosen completion date when you send your invitation emails to the participants. You can change the completion date to a later date subsequently if you wish.

What happens if someone I invite doesn’t want to complete the Reality Check on me?

When each participant receives your invitation email, they have an option to decline the invitation. You will be informed automatically of this by email.

Can I add more participants if I want to or if someone declines?

Yes. You can login to your personal administration area at any time to add more participants.