Assertiveness Training Courses
We guarantee a maximum of 6 people per course
Our one day assertiveness training courses in London, Birmingham & Bristol are designed specifically for people who want to be more assertive at work. Coming across assertively can be a challenge, particularly when the pressure’s on. This course will give you the confidence to get your message across, stand up for yourself and show control and influence.
This course will teach you how to…
Be influential when dealing with challenging people.
Get your message across in an engaging and confident way.
Look and act assertively at meetings and presentations.
Handle conflict diplomatically and professionally.
Say NO positively when you need to.
PLUS you’ll receive free access to…
Our post-course learning resources. A library jam packed with hundreds of bite-sized videos, downloads and practical exercises. Also enjoy free access to all our Personality Questionnaires including the Reality Check Questionnaire; a unique way of finding out how other people really see you.
Download a course information pack
NEXT COURSE DATES
14 Sept 2023
3 OCT 2023
10 NOV 2023
Key Facts
Only 6 people per course
Specialists in assertive behaviour
Cost for one day is £329. This includes lunch, refreshments plus access to our comprehensive library of post-course online resources.
Assertiveness Training Course Overview
We guarantee there will never be more than 6 people per course. We want to focus on your specific challenges. We want you to get everything you can from the day. You can ask questions and get answers about being more assertive from an expert in a relaxed environment. You’ll leave the course with a personal assertiveness plan and clear objectives.
Course overview
Our assertiveness training gives delegates the skills to be assertive in work situations. Delegates learn how to use different behaviours to deal assertively with colleagues, managers, suppliers and customers. They discover how to influence people and maintain a positive working relationship, even when someone challenges their opinion or disagrees with them. The course is suitable for all levels of seniority.
Course objectives and overview.
Identifying what constitutes true ‘assertiveness’ in a work environment.
Understanding your natural assertiveness style
Revealing if your natural communication style is helping or hindering you being assertive.
Discovering your instinctive assertiveness style when you’re under pressure.
Knowing how and when to adapt your assertiveness style to really influence a challenging situation in the workplace.
Assertive behaviours
Exploring different ways to be assertive and influential in work situations.
Understanding the passive and active sides of assertiveness.
Using your body language and voice assertively to get people to listen to you and respect your opinion.
Assertive language
Focusing your message and knowing what you want to achieve.
Using positive language even when communicating messages people don’t want to hear.
Finding a way to enthuse people by making your message positive even when they disagree with you.
Confidence and assertiveness
Feeling comfortable and having confidence when presenting your opinion assertively to seniors.
Overcoming shyness when speaking in front of a group at work meetings.
Turning nerves or anxiety into positive traits that actually help, rather than hinder you when you need to be assertive.
Assertiveness in practice
Saying ‘No’ assertively when a work colleague asks you to do something that will affect your other priorities.
Using work meetings as a focus for adopting assertive behaviour.
Dealing with conflict assertively and sensitively.
Developing a personal assertiveness action plan focused specifically on your work responsibilities.
Assertiveness Training. When and Where?
We run one day Assertiveness Training courses in London, Birmingham and Bristol. We also provide in-house assertiveness training courses throughout the UK.
The cost is £329 per delegate – this includes, lunch, refreshments and access to our extensive library of post-course online resources.
Our courses work. Here’s what people are saying…
I loved the personal approach. I have learnt a lot about myself and the right way to be assertive without appearing defensive. Finding out how others see me was an eye opener and a catalyst for change. I have gained a tremendous amount from today. Thanks for a great, memorable day.
Gareth Filer, Monitise Group
An excellent course. The trainer made me feel very at ease and was incredibly easy to talk to. At no time did he make me feel that I was wasting the group’s time. It was a very small class which made a huge difference. I took away so many new ideas and techniques to actively improve my working life.
Tara Milne, South West Screen
The course was excellent and the trainer was great in spotting what needs to be changed in you to be more assertive.
Jehan, Thomson Reuters
The course gave me the opportunity to face my ‘gremlins’. I felt comfortable and confident to do this because it was such a small group.
Suzanne James, Sentinel Housing
This is a very well thought out and accessible course. We had opportunities to practise and reflect on our assertiveness skills. I walked out with an action plan to implement change. Excellent!
Charlotte Millar, WWF
Great location and the trainer was excellent. He managed to involve everyone without forcing people to do too much or feel uncomfortable. Some very positive points to take away.
Richard Hill, Private Individual
I found the course to be excellent. Full of useful hints and tips. It has changed my complete way of thinking and working for the better.
Lisa Calinson, Next Plc
Read more testimonials. They are taken directly from our course exit questionnaires
Why Choose Think Confidence…
Small Groups, specialist trainer and FREE post course learning resources.
Your trainer – Mike McClement – has been a personal development coach (specialising in confidence and assertiveness skills) for over 20 years. He’s the author of the best selling book, Brilliant Self-Confidence. Mike is deeply passionate about sharing his wealth of knowledge and experience. He has helped thousands of people move beyond their comfort zone to create real change in their lives.
We guarantee there will only be 6 people on your course. A small group means a relaxed and informal atmosphere. We want you to feel comfortable and happy. With just 6 people, Mike can get to know you. Although each person’s overall reason for attending will be the same – to be more ‘assertive’, they will have their own personal reasons for coming too. Mike will have time to help you as an individual. This makes a huge difference; people tell us it is one of the main reasons this course is so successful.
All participants on our face-to-face courses receive FREE access to our on-line learning resources. It’s a library jam-packed full of videos, downloads and exercises. What’s more, you can access 8 Personality Tests which give a thorough insight into how you naturally come across and behave in certain situations. Your results will act as a helpful self-improvement tool and a solid cornerstone for personal development.
If you’re not sure if this course is right for you, please call us on 01364 649155 so we can explain the day in more detail. We want you to get the very most from the assertiveness course. It’s important to us that you feel happy and comfortable with your choice.
We’re trusted and used by all these organisations
Free Post Course Resources
Once you’ve booked your course, you’ll gain immediate free access to our on-line confidence resources. A library jam packed with engaging, specialised resources. Supplement your learning with videos, downloads and practical exercises.
Also enjoy free access to all our Personality Questionnaires including the Reality Check Questionnaire; a unique way of finding out how other people really see you.
Included in the price of your course
Videos: Over 100 engaging videos packaged in bite-sized series.
Personality questionnaires: Access to all 8 of our revealing personality questionnaires.
Exercises: Practical exercises and downloads relating to real life.
Progress tracker: See at a glance exactly what you’ve completed and what’s still left to do. Keep track of your personality questionnaire results and create a ‘favourites’ playlist.
