14 Ways For Dealing with Conflict at Work
Practical tips for dealing with conflict at work
Whenever you come into conflict with other people and feel as though you need to build your self confidence. They’re helpful for conflicts in the workplace and in your personal life.
Accept it – come to terms with the fact that conflict is normal in the workplace and at home so you’re bound to disagree with other people on occasions
Turn it round – Try putting yourself in the other person’s shoes. Seeing the conflict from their perspective may well make a difference.
Stay calm – don’t let your emotions cloud your judgement during an argument and try not to send out aggressive messages through your body language. Counting to 10 is a great way of calming yourself down.
Deal with it – Don’t procrastinate. Have the courage and self confidence to deal with the issue when the first appropriate opportunity presents itself.
Be positive – Try to see the positives that may come from it and always approach conflict at home and at work with a positive viewpoint.
Understand the real issue – make sure you’re dealing with the main issue, not a peripheral issue that just seems to wind you up.
Avoid gossip – be disciplined about what you say to others. Don’t bad mouth people or involve others in the conflict unnecessarily.
Change the subject – have the self confidence to change the subject if the argument is over a minor issue, just try changing the subject.
Focus on fact – try to separate the person from the problem if you’re arguing, focus on the issue so that you less likely to get emotional.
Get out – go out for a walk or do some physical exercise. It’s amazing how this can clear the mind and put things in perspective.
Give a compliment – if the situation lends itself, saying something nice about the person might well help you to get your way!
Listen – take account of the other person’s point of view and very importantly … Acknowledge that you’ve heard it. Maybe even repeat it back to them if you think it would help.
Be realistic – be honest and realistic and don’t promise things you can’t deliver.
Communicate! – try to deal confidently with conflict face to face. So don’t send emotionally charged emails or texts.
Get help – if you’re struggling to come to an agreement or you feel as though you’re lacking self confidence and things are getting out of hand, think about involving someone else objective who can see the problem from both sides.
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