Cancellation and Payment Terms for Think Confidence Courses
Open Courses
Payment
Payment should be received prior to the course, unless previously agreed.
Prices
The course will be charged at the price shown on the website www.think-confidence.com on the date of booking. A discount will only be given if the relevant code is entered on the booking form.
Cancellation
The course fee is non-refundable if cancelled for whatever reason by the delegate within 14 days of the course date. If the course place is cancelled by the delegate prior to 14 days of the course date, we will endeavour to change the booking to a different date. If the delegate does not wish to re-book on another date, a 50% refund will be given if notice of cancellation is given by the delegate between 14 days and one month of the course date and a full refund will be given if notice of the cancellation is given more than one month prior to the course date.
Refunds
The course fee is non refundable once a delegate has attended part or whole of the course.
A booking may be transferred to another delegate at any time.
Cancellation by Think Confidence
Think Confidence reserves the right to cancel any course up to 7 days prior to the course date. A full refund will be given if an alternative date is not suitable for the delegate booked.
Delegate numbers
Think Confidence reserves the right to cancel a course if there are four or less delegates booked. Notice of cancellation will be given no less than seven days prior to the course date.
Tailored Courses
Payment
Payment should be received no less than 28 days after the course has been delivered.
Cancellation by client
Any course cancelled by the client within 21 days of the agreed date of delivery will be charged at 50% of the total invoice value.
Any course cancelled within 14 days of the agreed date of delivery will be charged at 100% of the total invoice value.
Any course cancelled more than 21 days prior to the agreed date of delivery will not be charged.
Cancellation by Think Confidence
Think Confidence reserve the right to cancel a course at any time.